Since 2012, Contract Resolve Group (CRG) has been a trusted leader in commercial collections, helping clients maximize recovery, reduce bad debt, and improve financial performance. Our customized, results-driven solutions support long-term business success. We don’t just collect—we Recover More and Resolve Faster.

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Our Process

Our customized approach is shaped by your needs, supported by integrity and a strict commitment to collection laws. We optimize receivables and recover debt using cutting-edge technology, providing effective and transparent results.

Tailored Approach

CRG makes it easy! We quickly pinpoint your priorities, aligning our strategy with your business goals to deliver efficient, results-driven recovery. Our process is tailored to YOUR needs!

Initial Demand Outreach

Thorough and persistent, our multi-channel outreach—consisting of personalized letters, strategic calls, skip tracing, and targeted emails—maximizes response rates and encourages prompt payment, all while respecting your brand. We utilize the latest technology and data tools to enhance precision, improve contact rates, and expedite recoveries.

Legal
Services

When initial efforts fall short, we involve top-rated CLLA attorneys, both domestic and international, who specialize in commercial collections. Operating on a contingency basis, they guarantee precise and effective legal action from start to finish.

Reporting and Analytics

We leverage cutting-edge technology to deliver real-time updates, comprehensive analytics, and clear reports, so you remain informed and in command of the collection process.

A Trusted Partner

100+
Years of Expertise
Proven Results Projects

We Recover More and Resolve Faster! With thousands of clients served, CRG consistently outperforms industry expectations, achieving recovery rates that are 35-40% higher than the standard. Our results-driven strategy ensures better returns on your accounts receivable, driving measurable financial success.        

CRG is a trusted partner for leading domestic and international brands, offering unmatched expertise in commercial collections. With over 100 years of combined experience, our team recovers every dollar with integrity and efficiency. Our customized approach ensures that each client’s unique needs are met, maximizing financial outcomes and protecting your bottom line.

Our Services

Customer Care Approach

We proceed with the utmost respect and sensitivity, ensuring that our efforts align with your business priorities and maintain the relationships that matter most.

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Commercial Debt Recovery

CRG takes a relentless approach to debt recovery, pursuing every available avenue to secure the outcomes you need and protect your bottom line.

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A/R Management & Co-Sourcing

We handle every aspect of accounts receivable management with a focus on delivering measurable results and revitalizing your customer relationships.

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Investigative Services & Competitive Reports

We leverage over 100 years of combined experience and cutting-edge technology to track down debtors who think they can evade responsibility.

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Pre-Litigation & Legal Forwarding

CRG alleviates the stress associated with legal proceedings, allowing our clients to focus on their core business activities.

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International Debt Recovery

We specialize in worldwide debt recovery services, ensuring that your business remains financially secure, no matter where your operations take you.

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What Our Partners Say

Discover why clients trust CRG for their commercial debt recovery and accounts receivable needs. Our expertise, unwavering results, and commitment to integrity preserve relationships while delivering substantial financial impact. Read testimonials to learn more about our services more

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"CRG’s strategic approach turned a tough situation into a success. Their persistence and deep expertise made a critical recovery possible when we had nearly given up."Credit Manager, Northeast – Wholesale Manufacturing

We Do More Than Debt Collect

At CRG, we believe that true success in debt recovery is based on a foundation of strong core values. Our dedication to these values drives everything we do, ensuring that we provide more than just results—we deliver trust, respect, and partnership.

Integrity
We maintain the highest ethical standards, earning our clients' trust by consistently doing what’s right.
Transparency
We emphasize transparent communication by delivering clear insights and real-time updates, ensuring you stay informed and confident throughout the process.
Results-Driven
We are committed to delivering results that matter. By tailoring our strategies, we help you boost receivables, reduce DSO, and improve cash flow, prioritizing your financial well-being.
Client-Centric
We align with your goals and customize our approach to achieve results while preserving valuable relationships. Your interests always come first.
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