PO Box 361074 Dallas, TX 75336
info@crgandassociates.com(214) 506-7766
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Frequently Asked Questions

Where do you collect commercial debt?


EVERYWHERE! We operate domestically and internationally.

What is your success rate in recovering debt?


Our recovery rates are 35-40% above industry averages, consistently outperforming standards.

What sets your agency apart from others?
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Our commitment to integrity, measurable results, innovation, along with a tailored approach to each client's needs.

What types of businesses do you serve?
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We work with a wide range of industries, from small businesses to large corporations.

What is the typical timeline for recovering debt?
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Timelines can vary by account, but we work efficiently to recover debt as quickly as possible.

How do you track and report progress?
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We provide real-time monitoring and detailed reporting throughout the collection process.

What legal services do you offer?
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We have a network of over 500+ attorneys for legal action, working on a contingency basis.

How do you ensure compliance with collection laws?
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We strictly adhere to all applicable laws, including the FDCPA, and are licensed and bonded in required states.

Where are you headquartered, and where are your collectors based?
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Headquartered in Dallas, Texas, with collectors strategically located nationwide.

Do you offer services on a contingency basis?
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Yes, we only get paid when you do—it's a WIN-WIN!

What amounts do you take on for collections?
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No limitations—We handle all amounts.

Can you handle international debt recovery?
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Absolutely. We have a global network of partners and attorneys for international collections.

How quickly can you start the collection process?
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We can begin immediately once we have the necessary documentation.

How do you handle sensitive accounts or relationships?
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We use a customer care approach and have a Diplomatic Arbitration Team for delicate situations when needed.

Do you offer skip tracing and investigative services?
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Yes, we have extensive resources for skip tracing, locating debtors, and providing comprehensive financial reports.

How do you handle disputes or complicated cases?


We offer dispute resolution services and pre-litigation programs to address complex cases before escalating to legal action.

Our mission is to enhance our clients' financial success through results-oriented commercial debt collections, prioritizing integrity, expertise, and compliance. We are proud members of the CLLA (Commercial Law League of America) and IACC Certified.

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