This privacy policy discloses the privacy practices for www.crgandassociates.com.  This privacy policy applies solely to information collected by this web site.  It will notify you of the following:

Information Collection, Use, and Sharing

CRG & Associates is the sole owner of the information collected on this site. We collect information that you voluntarily give us via email, phone, or our online forms (such as Place Account, Get a Free Quote, and Contact Us), and we receive information from creditors and other parties in the course of providing our commercial debt collection services. We do not sell or rent your personal information. We use your information to respond to your inquiries, provide our commercial debt collection services, communicate with you about your account or matter, and comply with our legal obligations. In the course of providing collection services, we may share information as needed with creditors who have placed accounts with us, with attorneys, courts, credit bureaus, payment processors, skip-tracing vendors, and other third parties required to perform the work, and as required by law. We will not otherwise share your personal information with third parties outside of CRG & Associates. Unless you ask us not to, we may contact you via email about service updates, important account information, or changes to this Privacy Policy. You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

Security

We take precautions to protect your information.  When you submit sensitive information via the website, your information is protected both online and offline.  Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.  You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.  While we use encryption to protect sensitive information transmitted online, we also protect your information offline.  Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.  The computers / servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.  If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 214-506-7766 or info@crgandassociates.com.